Cotswold Trichology Covid Protection Policy

Cotswold Trichology Covid-19 Protection Policy

We have put the Covid protection policy in place to protect you and your family as well as us, our employees and their families. Policies are similar to those that other personal care providers will be taking to enable them to provide service again. . Please bear with us during this unusual period.

Appointments

Arrive Alone

Please arrive at your appointment alone unless you are accompanying an adolescent or child for their appointment. Do not bring children with you. If you are unable to find childcare, please delay your appointment or book a webcam appointment.

Arrive On time

Please arrive at your appointment time, not before as we have temporarily removed waiting area chairs.  Please try not to be late, if your appointment risks running over leaving no time to sanitize before the next patient, we will have to rebook you for another time.

Appointments are booked with a 15 minute buffer zone either side to allow for each patient to leave, the room(s) sanitized and the window opened for 15 minutes  before the next patient arrives.

Minimise Belongings

Please bring minimal belongings with you, any more than one bag will need to be left outside the consulting room in the corner of reception.

Reception

Please use the hand sanitizer located to the right of the front door on entering.
Leaflets and magazines have been removed to reduce potential contact transmission.

Toilet Facilities

Toilet facilities are available but we would prefer if you did not use them unless it is urgent as we will need to clean following each use.

Consulting Room.

We have changed the fabric patient chair for a wipeable vinyl swivel chair which is sanitized between each patient. The visitor stool has been temporarily removed. A large Perspex screen is between the patient chair and Trichologist. This enables face to face communication whilst keeping both you and your Trichologist safe.

Hair and Scalp Examination

During a hair and scalp examination, both patient and Trichologist will wear a disposable 3 ply mask. Trichologist will wash hands and wear disposable gloves. To reduce movement around you, your chair will be turned  during the examination rather than the trichologist moving around the chair.

Treatment Room

Both patient and Trichologist will wear a 3 ply disposable mask for the duration of any treatment. Trichologist will wear gloves. Disposable, single use towels and cape are used for wet treatments. Patients will cover their face  with a handheld pre-sanitised perspex face shield while at the backwash. Chair / backwash will be sprayed and wiped after each patient.

Unfortunately, we cannot roughdry your hair after a wet treatment or offer you a hairdrier. This is due to particles / droplets being blown around the room. If it is cold outside, bring a hat / turban to wear after a wet treatment.

Combs, clips, scissors forceps ect will be sterilised using either Barbicide (as they normally are) or  placed in a UV steriliser for 30 minutes.

Payment

Payment is by card only. Prices have not been increased to cover the additional cost of PPE or to allow for cleaning between each patient or for the additional 15 minute gap either side of your appointment. Please bear in mind that a 30 minute appointment slot requires us to book out 60 minutes in total, so if your appointment happens to be slightly shorter than you slot, there will be no discounting at this time. The same for wet treatments, if your treatment is booked for 90 minutes, this is what you will be charged for.